How to report a feedback dispute
E@epicswpAdmin
Price on request
BuyEPICSWP feedback and dispute FAQ
1557 views Posted 3y ago
Description
How do I leave feedback on EPICSWP?
After a deal, you can leave feedback for the other person on their profile page. Be honest and specific, and keep it fair.
Can I edit or remove my feedback?
You can edit feedback for a limited time after posting it, but you can't remove it. That keeps the feedback record honest for everyone who reads it.
What should I do if I receive negative feedback?
Reply calmly and stick to the facts. If you think the feedback is unfair, contact our support team with the details of the deal.
What is a dispute on EPICSWP?
A dispute is a disagreement between a buyer and a seller about a deal, for example when an account isn't delivered or isn't as described, or when there's a problem with the payment.
How do I raise a dispute?
Find the deal in your transaction history, open it and start a dispute there. Either side can do this until the buyer confirms receipt. Describe the problem in as much detail as you can.
How does EPICSWP handle disputes?
A moderator reviews the deal chat and the evidence from both sides, then makes the decision. EPICSWP's assistant, Aegis, may prepare a summary of the case for the moderator, but a person decides. We may contact you if we need more information.
How long does it take to resolve a dispute?
It depends on the case and on how quickly both sides send what the moderator asks for. While the dispute is open, the payment stays held.
What happens if I lose a dispute?
The moderator decides whether the held payment goes to the seller or back to the buyer, and may require you to give back anything you received from the deal. Serious or repeated rule breaking can lead to account suspension.
What can I do to avoid disputes?
Agree on every detail in the chat before anyone pays, so there's a clear record of what was promised. Then keep the deal and the payment on EPICSWP, where escrow holds the money until the buyer confirms.
I have more questions about feedback and disputes. Who do I contact?
If your question isn't answered here, reach our customer service through the "Contact Us" page on our website.
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VerifiedNoStatusAvailablePaymentEscrow protected
- Category
- Feedback Disputes
- Listed
- Jul 27, 2023
- Seller
- @epicswp
Price
Price on request
Message the seller to agree a price
Funds held safely in escrow until you confirm receipt. If anything goes wrong, open a dispute and a moderator will intervene.
Seller
0
deals
Not yet
ID check
3y
tenure
Aegis-monitored deal chat
Every message is scanned for scams. Off-platform payment requests are blocked automatically.
Before you confirm receipt of this Feedback Disputes account
Your payment stays held by EPICSWP until you confirm. Check each of these on the live account first, and if anything doesn't match, open a dispute instead of confirming.
- You can log in yourself, from your own device
- The email and password are changed to yours
- Your own two-factor is set up and the seller's devices are removed
- Level, rank and items match the listing on the live account
Most game publishers' terms don't allow accounts to be sold or transferred, and the publisher of Feedback Disputes can suspend an account that has been. Escrow protects your payment from the seller, but it can't overrule the publisher.
About this listing
Frequently asked questions
Do not confirm receipt. Open a dispute from the transaction page while your payment is still held in escrow. A moderator reads the deal chat and the evidence from both sides and decides the outcome, which can mean the full amount goes back to you.
No, and you should treat any such request as a warning sign. Paying outside the platform removes escrow entirely: there is no held payment, no dispute process and no recourse if the feedback disputes is never delivered. Off-platform payment requests are against the rules and can be reported from the deal chat.
The buyer pays the seller's price plus the 6% escrow fee, and EPICSWP holds the money. The seller hands the account over, the buyer checks it and confirms receipt, and only then is the seller paid.
The methods offered at checkout. Payments can't be reversed once made, which protects sellers from chargeback fraud.
Either side can open a dispute before the buyer confirms receipt. A moderator looks at the deal chat and the evidence from both sides and decides who gets the money.
Listing is free. The buyer pays the 6% escrow fee on each deal, and sellers pay a 3% fee when they withdraw from their EPICSWP wallet.
It is held in escrow from the moment you pay, and it moves only when the buyer confirms receipt or a moderator decides a dispute.