• For security reasons, all deals should be conducted using a middleman or escrow service. If a deal is completed without a middleman or escrow service and you get scammed, it's at your own risk.
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    How to Report a Feedback Dispute

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    epicswp

    Administrator
    **FEEDBACK DISPUTE FORM**

    Please complete all six of the questions below to submit a feedback dispute. You must provide evidence to support your claim; without it, your claim cannot be validated.

    1. Date Dispute Occurred
    Example: January 1, 2023

    2. Are You the Buyer or the Seller?
    Example: I am the Buyer

    3. Transaction Value
    Example: $100 USD

    4. Other Member's Username

    5. Reasons Why The Feedback Should Be Removed

    6. Please Provide All Chat Logs, Screenshots and Additional Evidence Below



    DISPUTE GUIDELINES

    Feedback will only be reviewed if Trade Swap was used in the transaction. This applies to any Trade Swap service used.

    If Trade Swap was not used in the transaction, you must provide proof of the transaction. This includes showing the start of a transaction, whether that be proof of payment, service, or item sent.

    If proof of transaction is provided, the feedback will remain. We will not investigate the actual dispute. The feedback will not be changed.

    If no proof of transaction is provided, the feedback will be removed.

    Please report false feedback ASAP, within 10 days of receiving the feedback.

    If reported within 10 days, the user who gave the feedback will be asked to provide proof of its validity. If they are unable to do so, the feedback will be removed as false.

    We will make our best effort to investigate feedbacks received up to 30 days prior.

    After 30 days, the burden of proof falls solely on the member who received the feedback. For instance, if Joe receives negative feedback from Roger, and two months later Joe files a dispute to have it removed, Joe must show proof the feedback is false. Roger is not required to prove his feedback is true.

    The period between 11 to 30 days is considered a gray area. We will do our best to investigate, however, decisions will be made on a case-by-case basis.

    Feedback will ONLY be removed if it is proven to be false. If the dispute has been resolved, the feedback will be updated to neutral.
     
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    EPICSWP Escrow Process

    STEP ONE

    Buyer and Seller agree to terms

    STEP TWO

    Buyer submits payment to EPICSWP Escrow

    STEP THREE

    Seller delivers digital goods or service to buyer

    STEP FIVE

    EPICSWP.com releases payment to seller

    STEP FOUR

    Buyer approves digital goods or services & secured the access

    FAQ

    1. What types of game accounts can I buy and sell on your platform?

    You can buy and sell game accounts for Android, iOS, Nintendo, PC, PS3, PS4, PS5, Xbox 360, Xbox One, and Xbox Series X.

    2. How does the buying and selling process work?

    Sellers list their game accounts with details such as game progress, level, items, and other relevant information.Buyers browse the available accounts and choose the one that suits their preferences.Transactions are facilitated securely through our platform.

    3. Is it safe to buy and sell game accounts on your platform?

    Yes, we prioritize the safety and security of our users. We use encryption and secure payment methods to protect your transactions.

    4. What information should I include when listing a game account for sale?

    Provide details such as the game title, level, progress, items, and any other relevant information that would be valuable to potential buyers.

    5. Are there any fees associated with buying or selling game accounts?

    Yes, there might be transaction fees. Please review our fee structure before making a transaction.

    EPICSWP Personal Middleman Process

    STEP ONE

    MM will hold the item or account and secure it until payment is made.

    STEP TWO

    Buyer pays the seller directly using any payment methods they choose.

    STEP THREE

    After payment is confirmed, the MM will transfer the item/account to the buyer and help them to secure it

    STEP FIVE

    EPICSWP Completed the transaction

    STEP FOUR

    MM are long term EPICSWP members with an outstanding reputation.

    EPICSWP Buyer Protections

    EPICSWP is the most secure place to buy and sell games or social media accounts. Our proprietary security technology, EPIC SWAP, keeps you, your payments, and your trades protected and private. The protections below are provided to all EPICSWP buyers.

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