EPICSWP feedback and dispute FAQ
E@epicswpAdmin
Price on request
BuyHow to report a feedback dispute
936 views Posted 3y ago
Description
Feedback dispute form
Answer all six questions below to submit a feedback dispute. You must include evidence, because without it we can't check your claim.
1. Date the dispute happened
Example: January 1, 2023
2. Are you the buyer or the seller?
Example: I am the buyer
3. Value of the deal
Example: $100 USD
4. The other member's username
5. Why the feedback should be removed
6. All chat logs, screenshots and any other evidence
Dispute guidelines
We fully review feedback only when the deal was paid through EPICSWP escrow.
If the deal didn't go through escrow, you must show proof that a deal actually started, such as proof of payment, or of a service or item being sent.
If there's proof of a deal, the feedback stays. We won't investigate the dispute itself, and the feedback won't be changed.
If there's no proof of a deal, the feedback is removed.
Report false feedback as soon as you can, within 10 days of receiving it.
If you report it within 10 days, the member who left the feedback will be asked to prove it's valid. If they can't, it's removed as false.
We'll do our best to investigate feedback received up to 30 days earlier.
After 30 days, the burden of proof falls entirely on the member who received the feedback. Say Joe gets negative feedback from Roger and files a dispute two months later to have it removed. Joe has to show the feedback is false, and Roger doesn't have to prove it's true.
Reports made between 11 and 30 days after the feedback are a gray area. We'll do our best to investigate, but we decide case by case.
Feedback is removed only if it's proven false. If the dispute has been resolved, the feedback is changed to neutral.
Account metrics
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936
VerifiedNoStatusAvailablePaymentEscrow protected
- Category
- Feedback Disputes
- Listed
- Jul 25, 2023
- Seller
- @epicswp
Price
Price on request
Message the seller to agree a price
Funds held safely in escrow until you confirm receipt. If anything goes wrong, open a dispute and a moderator will intervene.
Seller
0
deals
Not yet
ID check
3y
tenure
Aegis-monitored deal chat
Every message is scanned for scams. Off-platform payment requests are blocked automatically.
Before you confirm receipt of this Feedback Disputes account
Your payment stays held by EPICSWP until you confirm. Check each of these on the live account first, and if anything doesn't match, open a dispute instead of confirming.
- You can log in yourself, from your own device
- The email and password are changed to yours
- Your own two-factor is set up and the seller's devices are removed
- Level, rank and items match the listing on the live account
Most game publishers' terms don't allow accounts to be sold or transferred, and the publisher of Feedback Disputes can suspend an account that has been. Escrow protects your payment from the seller, but it can't overrule the publisher.
About this listing
Frequently asked questions
Do not confirm receipt. Open a dispute from the transaction page while your payment is still held in escrow. A moderator reads the deal chat and the evidence from both sides and decides the outcome, which can mean the full amount goes back to you.
No, and you should treat any such request as a warning sign. Paying outside the platform removes escrow entirely: there is no held payment, no dispute process and no recourse if the feedback disputes is never delivered. Off-platform payment requests are against the rules and can be reported from the deal chat.
The buyer pays the seller's price plus the 6% escrow fee, and EPICSWP holds the money. The seller hands the account over, the buyer checks it and confirms receipt, and only then is the seller paid.
The methods offered at checkout. Payments can't be reversed once made, which protects sellers from chargeback fraud.
Either side can open a dispute before the buyer confirms receipt. A moderator looks at the deal chat and the evidence from both sides and decides who gets the money.
Listing is free. The buyer pays the 6% escrow fee on each deal, and sellers pay a 3% fee when they withdraw from their EPICSWP wallet.
It is held in escrow from the moment you pay, and it moves only when the buyer confirms receipt or a moderator decides a dispute.